About this role
Customer Service Advocate II (In-Office) at CareFirst BlueCross BlueShield. Location: Baltimore, Maryland, United States. Role: answering inquiries, resolving issues, documenting interactions Requirements: High school diploma/GED, 3 years customer service experience (call center or medical/insurance preferred), strong PC navigation, data entry, and communication skills. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English