About this role
Care Access Representative - Ottawa at CBI Home Health. Location: Ottawa, Ontario, Canada. Role: scheduling staff, handling calls, updating records Requirements: Minimum Grade 12, 2+ years customer service/scheduling experience (contact center preferred). Proficiency with Microsoft Office and AlayaCare, 35-45 WPM keyboarding, strong communication and problem-solving; ability to work in office/hybrid. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite, AlayaCare, ZayZoon Commitment: Full Time Workplace: Hybrid Languages: English