About this role
Senior Assistant - Call Center at Apollo Hospitals. Location: Madhapur, Telangana, India. Role: communicating effectively, assigning cases, escalating issues Requirements: Providing accurate information to customers, assigning cases, escalating issues, strong verbal/written communication, MS Office proficiency, typing skills, and ability to work under pressure. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: English, Hindi