About this role
Guest Service Manager at Ignite Hotels. Location: Kennewick, Washington, United States. Role: leading operations, training staff, handling escalations Requirements: Minimum 2 years front desk/guest services experience, high school diploma/GED, PMS experience preferred (Opera, Hotel Key, Choice Advantage), Microsoft Office proficiency, leadership and conflict-resolution skills, ability to stand and lift up to 50 lbs. Category: Customer Service Seniority: Entry Level Tools: Opera, Hotel Key, Choice Advantage, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English