About this role
Customer Service Manager at Sun King. Location: Lagos, Lagos, Nigeria. Role: managing operations, motivating staff, resolving escalations Requirements: Minimum 3 years managing operational customer service teams, strong people management and data-driven skills, proficiency in Microsoft Office and data insights tools, ability to drive KPIs and improve customer experience. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, internal business tools, data insights tools Commitment: Full Time Workplace: Onsite Languages: English