About this role
Quality Assurance & Learning Team Manager at Sun King. Location: Arusha, Arusha Region, Tanzania. Role: managing team, monitoring quality, driving learning Requirements: Bachelor's degree preferred; 2–3 years' experience in quality assurance, training, or people management in a call centre or customer service environment; strong QA frameworks, call monitoring, adult learning, stakeholder engagement, and Microsoft Office/CRM proficiency. Category: Quality Assurance Seniority: Mid Level Tools: QA platforms, CRM systems, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English