About this role
Assistant, Helpline at American Lung Association. Location: Springfield, Illinois, United States. Role: answering calls, providing support, data entry Requirements: High school diploma/GED, customer service or call-center experience, proficiency with CRM and Microsoft Office, valid driver's license, ability to lift 25 lbs, strong phone communication and organizational skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Outlook, Salesforce Commitment: Full Time Workplace: Onsite Languages: English