About this role
Customer Service Advisor (B2/C1 Dutch) - relocation to Riga, Latvia at Tsmg. Location: Amsterdam or Riga. Role: handling queries, recording cases, escalating issues Requirements: Near-native Dutch (C1) and intermediate English (B1+); experience in outsourced customer service preferred; ability to handle phone/email/chat, record cases, meet KPIs, attend training; typing 50 WPM for written contacts. Category: Customer Service Seniority: Entry Level Commitment: Contract, Full Time Workplace: Onsite Languages: Dutch, English