About this role
Customer Service Advisor (B2/C1 German language) at Tsmg. Location: Riga, Riga, Latvia. Role: handling queries, recording cases, escalating issues Requirements: Near-native German (C1) and intermediate English (B1+); handle phone/email/chat, record case resolutions, meet KPIs; previous outsourced customer service experience preferred; background check and minimum age 18 required. Category: Customer Service Seniority: No Prior Experience Required Commitment: Full Time Workplace: Onsite Languages: German, English