About this role
Senior Customer Services Advisor at Fanatics Collectibles. Location: London or Milton Keynes. Role: Respond to escalations, Manage social channels, Support daily operations Requirements: 3+ years in customer support; escalation handling; knowledge of trading cards/collectibles; strong communication; remote work; flexible schedule. Category: Customer Service Seniority: Senior Level Tools: Genesys, Shopify, Stripe, Microsoft Word, Excel Commitment: Full Time Workplace: Remote Languages: English