About this role
Contact Centre Advisor – Feedback at Merlin Entertainments. Location: United Kingdom. Role: Manage feedback, Investigate feedback, Provide responses Requirements: Experience in customer service or contact centers; strong written and verbal communication; able to handle escalated guest complaints; proficient in MS Office; able to work weekends; 18+. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Contact Centre software Commitment: Part Time, Temporary Workplace: Hybrid Languages: English