About this role
Service, Advisor I at AIA Hong Kong. Location: Hong Kong, Hong Kong, Hong Kong. Role: handle inquiries, document activities, resolve complaints Requirements: Secondary education with 4 years experience; 2-3 years in Insurance/Customer Service; strong customer service; basic insurance knowledge. Category: Customer Service Seniority: Mid Level Certifications: insurance authority (ia) paper 1, insurance authority (ia) paper 2, insurance authority (ia) paper 3, insurance authority (ia) paper 5, mandatory provident fund schemes authority (mpfa) paper 4 Commitment: Full Time Workplace: Onsite Languages: English