About this role
CX Advisor, Contact Center at Lumaenergy. Location: Ponce, Puerto Rico, Puerto Rico. Role: answering calls, handling messages, resolving requests Requirements: 1–3 years experience in a customer-facing role; high school diploma or equivalent; availability for rotating shifts, nights, weekends, and on-call; strong verbal/written communication and attention to detail. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: English