About this role
Senior Collections Advisor at Abound. Location: Milton Keynes or United Kingdom. Role: Handle chats, Make calls, Support channels Requirements: Customer-facing advisor; knowledge of FCA regulations (CONC7, DPA); awareness of debt solutions; focus on customer vulnerability; proficient with MS Office; strong attention to detail; team player; familiar with KPIs/quality assurance. Category: Finance and Accounting Seniority: Senior Level Tools: Microsoft Office, Excel, Teams, Open Banking software, Dialler software Commitment: Full Time Workplace: Hybrid Languages: English