About this role
Advisor, Information Technology at Epsilon (Publicis Groupe). Location: Bengaluru, Karnataka, India. Role: designing processes, leading transitions, configuring platforms Requirements: 8+ years in IT Service Management with 3+ years leadership; bachelor\u0002s in IT; strong ITIL knowledge, ITSM tool (ServiceNow/BMC Remedy/Cherwell) experience, process design, governance, and project management. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, BMC Remedy, Cherwell, CMDB, ITIL Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English