About this role
CS KAD Advisor at DHL Group. Location: Sofia, Sofia City Province, Bulgaria. Role: answering inquiries, tracking shipments, handling complaints Requirements: Respond to key client inquiries, track shipments and pre-alerts, prepare client reports, investigate complaints and regress cases; strong communication, conflict resolution, phone and MS Office skills required. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: Bulgarian