About this role
Customer Service Advisor at The Beauty Tech Group Trading Limited. Location: Manchester, England, United Kingdom. Role: handle queries, log tickets, escalate issues Requirements: Inbound customer support across email, live chat, and WhatsApp; multi-channel handling; 24-hour SLA; logging tickets in Dixa; cross-team triage. Category: Customer Service Seniority: Entry Level Tools: Dixa, WhatsApp, Email, Live Chat Commitment: Full Time Workplace: Hybrid Languages: English