About this role
Customer Experience Advisor, Delivery & Restoration at Broad River Retail. Location: Fort Mill, South Carolina, United States. Role: manage cases, resolve issues, communicate effectively Requirements: 3+ years in high-volume customer service or call center; strong communication; problem-solving; MS Office; ERP/order systems experience. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, ERP systems, STORIS, Ashley Direct, Freshdesk Commitment: Full Time Workplace: Remote Languages: English