About this role
Solution Advisor, CCaaS and Contact Center Solutions at Bluewave Technology Group. Location: United States. Role: leading discovery, designing solutions, evaluating vendors Requirements: 5+ years in contact center/CCaaS/CX technology roles; Bachelor's degree or equivalent experience; experience designing/evaluating/implementing CCaaS; vendor evaluation and presentation skills; strong Excel and PowerPoint proficiency. Category: Communications and Public Affairs Seniority: Senior Level Tools: Genesys, NICE, Five9, Talkdesk, Cisco, Avaya, RingCentral, 8x8, inContact, Cresta, Zenarate, Level AI, SuccessKPI, Microsoft Teams, Zoom, Webex, Microsoft Excel, Microsoft PowerPoint, Predictive Index Certifications: ccaas, contact center, cx Commitment: Full Time Workplace: Remote Languages: English