About this role
Retention Program Advisor (Remote) at Employer. Location: United States. Role: handling calls, documenting interactions, de-escalating situations Requirements: High school diploma or equivalent, 6+ months customer service/call center/retention experience, proficiency with CRM and Microsoft Office Suite, strong verbal/written communication and multitasking; remote work capable. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite, CRM Commitment: Full Time Workplace: Remote Languages: English