About this role
System Support Advisor at Kuehne + Nagel Ltd.. Location: Telford or Bicester or Donnington or Longtown. Role: troubleshooting applications, managing tickets, investigating incidents Requirements: Experience supporting WMS/Dispatcher, TMS (OTM), WCS and AWS-hosted applications; Oracle/SQL and Jasper reporting; Linux; L1–L2 application support; incident management, ticketing (Topdesk/JIRA), ITIL practices, and stakeholder communication. Participation in out-of-hours support rota required. Category: Information Technology Seniority: Mid Level Tools: Blue Yonder Dispatcher Warehouse Management, Oracle Transport Management (OTM), WCS Automation, AWS, Topdesk, JIRA, SQL, Oracle SQL, Jasper report, Linux, Oracle database, ITIL Commitment: Full Time Workplace: Onsite Languages: English