About this role
Customer Retention Advisor at Full Potential Solutions. Location: Bogotá, Bogotá D.C., Colombia. Role: handling calls, resolving issues, documenting interactions Requirements: 1+ year customer service, retention, or sales experience (call center preferred); strong written/oral communication, problem solving, multitasking, CRM/chat proficiency, ability to meet performance targets, flexible hours, onsite work and background checks required. Category: Customer Service Seniority: Entry Level Tools: CRM tools, chat platforms, standard office software Commitment: Full Time Workplace: Onsite Languages: English