About this role
24/7 Utilities - Customer Advisor at Sigma Connected Group. Location: Cape Town, Western Cape, South Africa. Role: handling calls, resolving complaints, managing billing Requirements: Minimum Grade 11/12 (matric), 1+ year contact center experience (utilities preferred). Must be computer literate (Microsoft Word/Excel/Outlook), able to handle inbound/outbound calls, billing queries, and meet KPI targets. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: English