About this role
Technical Advisor - Western Canada at StarTech.com. Location: Alberta or British Columbia or Saskatchewan or London. Role: supporting customers, recommending products, documenting interactions Requirements: Post-secondary education preferred (IT), relevant IT helpdesk/computer technician experience, strong customer service and communication skills, intermediate hardware/connectivity knowledge, remote support and documentation experience, detail-oriented and analytical. Category: Customer Service Seniority: Mid Level Tools: LogMeIn Rescue Certifications: a+, network+ Commitment: Full Time Workplace: Remote Languages: English