About this role
Customer Service Advisor - Call Center at WSSC Water. Location: Laurel, Maryland, United States. Role: answering calls, resolving issues, processing requests Requirements: High school diploma or associate's; 2+ years call center/customer service experience; proficiency in business English, phone/email communication, basic math, and specified utility systems; must complete 6-month onsite training and be available 8am–6pm shifts. Category: Customer Service Seniority: Entry Level Tools: Customer 2 Meter (C2M), Mobile Workforce Management (MWM), Oracle Work & Asset Management (ODM), Permit Processing Information System, Geographical Information System (GIS), Internet Commitment: Full Time Workplace: Hybrid Languages: English