About this role
Customer Care Advisor (US shift) at Clarivate. Location: Belgrade, Belgrade, Serbia. Role: handling inquiries, documenting interactions, resolving issues Requirements: Proficient English, bachelor’s degree or equivalent experience, proficient in Microsoft Outlook/Word/Excel, experience with CRM/ITSM, strong communication and analytical skills; customer-facing experience preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel, CRM, ITSM Commitment: Full Time Workplace: Hybrid Languages: English