About this role
Customer Care Advisor (US shift) at Clarivate. Location: Belgrade, Belgrade, Serbia. Role: handling inquiries, resolving issues, documenting interactions Requirements: Proficient English, bachelor’s degree or equivalent experience, proficiency in Microsoft Office (Outlook, Word, Excel), CRM/ITSM systems, strong communication and analytical skills; customer-facing experience preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Customer Relationship Management (CRM), IT Service Management (ITSM) Commitment: Full Time Workplace: Hybrid Languages: English