About this role
CS Governance & Pension Administration, Senior Advisor at Aia. Location: Hong Kong. Role: handling cases, supporting clients, supervising teams Requirements: University degree preferred; minimum 5 years customer service/operations experience; good knowledge of MPF/ORSO/Macau retirement schemes; bilingual Chinese and English; customer-oriented, detail-focused; must obtain IA and MPFA licenses when required. Category: Customer Service Seniority: Senior Level Certifications: insurance authority (ia), mandatory provident fund schemes authority (mpfa) Commitment: Full Time Workplace: Onsite Languages: Chinese, English