About this role
Contact Centre Advisor - HK Region at Aia. Location: Cyberjaya or Hong Kong. Role: handling enquiries, documenting calls, resolving complaints Requirements: Handling customer enquiries and complaints for insurance policy operations via phone, email or chat; documenting calls; liaising with Hong Kong business partners; meeting quality, compliance and productivity targets. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English