About this role
Complaints Advisor at Zuno Tech Group. Location: Leeds, West Yorkshire, United Kingdom. Role: handling complaints, providing solutions, updating records Requirements: 12+ months customer service experience, GCSE (or equivalent) in English and Maths, IT literate, professional telephone manner, active listening and empathy, ability to own enquiries to resolution and maintain accurate records in line with GDPR. Category: Customer Service Seniority: Entry Level Tools: Zuno admin platform Certifications: nvq customer service l2, cs practitioner l3 apprenticeship standard Commitment: Full Time Workplace: Onsite Languages: English