About this role
Advisor, Information Technology at Epsilon. Location: Bengaluru, Karnataka, India. Role: designing processes, leading transitions, configuring platforms Requirements: 8+ years in IT Service Management with 3+ years leadership; ITIL expertise (Intermediate preferred); hands-on ServiceNow/BMC Remedy/Cherwell experience; process design, governance, and transition management skills; Bachelor's degree in related field. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, BMC Remedy, Cherwell Certifications: itil intermediate Commitment: Full Time Workplace: Onsite Languages: English