About this role
Director of Service at Marchay. Location: New York City or United States. Role: leading service, managing escalations, training advisors Requirements: 8–10+ years in luxury travel or high-touch service with 5+ years as a luxury travel advisor, people leadership, escalation management, bachelor’s degree required, Eastern Time availability; Sabre experience a plus. Category: Customer Service Seniority: Senior Level Tools: Sabre Commitment: Full Time Workplace: Remote Languages: English