About this role
Member Care Advisor - Bilingual at NCD. Location: Dallas or McAllen. Role: handling communication, documenting interactions, resolving issues Requirements: 2+ years customer service/call center experience; bilingual (Spanish) preferred; proficient with Microsoft Word, Excel, Outlook, Teams and CRM; excellent verbal/written communication and multitasking skills; college degree preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, CRM software Commitment: Full Time Workplace: Remote Languages: English, Spanish