About this role
Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote at Hennepin Healthcare. Location: Minneapolis or Brooklyn Park or Golden Valley or Richfield or St. Anthony Village. Role: answering calls, scheduling appointments, verifying insurance Requirements: High school diploma, 1–2+ years call center/customer-service experience (including data entry and remote work), ability to schedule appointments, verify insurance, use EHR and Microsoft Office, strong communication and critical thinking. Category: Customer Service Seniority: Entry Level Tools: Epic Cadence, Epic Prelude, Electronic Health Record, Microsoft Office, Microsoft Outlook, softphones Commitment: Full Time Workplace: Remote Languages: English