About this role
Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote at Hennepin Healthcare. Location: Minneapolis or Brooklyn Park or Golden Valley or Richfield or St. Anthony Village or Hennepin County or Minnesota. Role: answering calls, scheduling appointments, processing referrals Requirements: High school diploma, 2+ years data entry and customer service experience, 1+ year in related advisor roles and remote work. Proficiency with Epic, Microsoft Office/Outlook, softphones. Ability to schedule appointments, capture registration data, and work remotely within a 100-mile radius of downtown Minneapolis. Category: Customer Service Seniority: Entry Level Tools: Epic, Epic Cadence, Epic Prelude, Epic Workqueues, Epic scanning tools, Care Everywhere, MyChart, Mitel ACD, Microsoft Office, Microsoft Outlook, softphones Commitment: Full Time Workplace: Remote Languages: English