About this role
Advanced Contact Team Advisor (Call Center Advisor)-FT at Knight-Swift Transportation. Location: Phoenix, Arizona, United States. Role: answering calls, documenting information, facilitating repairs Requirements: Customer service experience required; call center preferred. Must type ~25 WPM, have intermediate computer skills, HS diploma/GED, multitasking and communication skills, and flexibility to work scheduled shifts. Category: Customer Service Seniority: Entry Level Tools: QualComm, Com-Data, Pinnacle, MVP Preferred, Macros 55, Macros 40 Commitment: Full Time Workplace: Onsite Languages: English