About this role
One Desk IT (12-Month FTC) at University College London. Location: London, England, United Kingdom. Role: resolving issues, providing support, managing records Requirements: First-line IT support experience supporting IT and student systems (e.g., SITS). Proficiency with CRM/ticketing, Microsoft Office, Active Directory, Azure, Windows, cloud services and AV equipment. Strong communication, organisation, and customer-service skills. Category: Information Technology Seniority: Mid Level Tools: SITS, CRM, ticketing systems, Microsoft Office, Active Directory, Azure, Windows, cloud services, audio-visual equipment Commitment: Contract Workplace: Onsite Languages: English