About this role
Bilingual Customer Service Advisor (English Essential) - Monterrey at Lego. Location: Monterrey or Mexico. Role: supporting fans, responding inquiries, resolving issues Requirements: Fluency in English and Spanish (C1+), experience in premium customer service or contact center, proficiency with Salesforce and multiple systems, strong written and verbal communication, ability to work shifts including weekends. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Headspace App Commitment: Full Time Workplace: Hybrid Languages: English, Spanish