About this role
Asesor servicio al cliente (Backoffice) at Connect. Location: Bogotá, Bogotá D.C., Colombia. Role: managing requests, registering information, coordinating teams Requirements: High school or technical education, 1+ year backoffice/customer service experience, experience with CRM and ticketing systems, Microsoft Excel proficiency, strong written communication and ability to work rotating shifts and hybrid schedule. Category: Customer Service Seniority: Entry Level Tools: CRM, ticketing systems, Microsoft Excel, email Commitment: Full Time Workplace: Hybrid Languages: Spanish