About this role
Contact Centre Service Advisor at Harrods. Location: Hammersmith, England, United Kingdom. Role: handling queries, resolving issues, capturing contacts Requirements: Experience in a contact centre or customer service environment; strong listening and communication skills; proficiency with CRM systems and Microsoft Word, Excel, PowerPoint; ability to meet KPIs and deliver high-quality customer resolutions. Category: Customer Service Seniority: Entry Level Tools: CRM, Microsoft Word, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time, Temporary Workplace: Hybrid Languages: English