About this role
Expression of Interest - Customer Care & Support Advisor (German & English speakers) at Bpinternational. Location: Kuala Lumpur, Kuala Lumpur, Malaysia. Role: handling inquiries, resolving queries, supporting onboarding Requirements: Diploma or degree in business/communications/IT, contact-centre experience, certification in customer service/contact center preferred, German and English fluency, experience with CRM (Salesforce) and telephony (Amazon Connect), willing to work 12-hour night shifts and weekends. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Amazon Connect Certifications: iccm customer service professional, hdi customer service representative, copc Commitment: Full Time Workplace: Hybrid Languages: German, English