About this role
Customer Service Advisor - Bahasa Indonesia 2026 at Concentrix. Location: Quezon City, Metro Manila, Philippines. Role: answering calls, documenting cases, escalating issues Requirements: Handling inbound customer contacts in Bahasa Indonesia, creating and documenting cases in CRM, troubleshooting Level 1 issues, escalating per process, and meeting measurable performance goals. Category: Customer Service Seniority: Entry Level Tools: Customer Relationship Management (CRM) Commitment: Full Time Workplace: Onsite Languages: Indonesian, English