About this role
Senior Advisor - Collections at HSBC. Location: Quezon City, National Capital Region, Philippines. Role: performing collections, assessing affordability, managing accounts Requirements: Perform inbound/outbound collections on delinquent accounts, assess affordability, recommend rehabilitation solutions, handle vulnerability cases, and meet collections and call quality targets while complying with regulations. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English