About this role
Bilingual Required Patient Portal/IT Help Desk Agent– Level 1 (Managed Services) at Highspring. Location: United States. Role: Escalate tickets, Process transactions, Deliver support Requirements: 2 years IT or call center experience; associates degree or equivalent; strong communication; ITIL knowledge; remote helpdesk; Windows; mobile device support. Category: Information Technology Seniority: Entry Level Tools: Windows, Remote Desktop, Mobile Device Support, Ticketing Software, ITIL Certifications: itil training Commitment: Full Time Workplace: Remote Languages: English