About this role
Junior Service Desk Agent (m/w/d) at Hannoversche Informationstechnologien AöR / hannIT. Location: Hannover, Lower Saxony, Germany. Role: resolving tickets, documenting tickets, supporting users Requirements: Completed IT vocational training or equivalent, entry-level IT support experience, basic Windows, networking and software installation knowledge, strong communication and service orientation. Category: Information Technology Seniority: Entry Level Tools: Windows, VPN Commitment: Full Time, Part Time Workplace: Hybrid Languages: German