About this role
Tier 1 - Service Desk Agent - McKinney, TX at Employer. Location: McKinney, Texas, United States. Role: Resolve issues, Document tickets, Advise users Requirements: 0-1 year experience; strong communication; IT help desk basics; Windows and MacOS; Active Directory/AAD; Office 365; G Suite; ticketing systems; problem solving. Category: Information Technology Seniority: Entry Level Tools: Windows, MacOS, Active Directory, Azure Active Directory, Office 365, G Suite, VoIP Commitment: Full Time Workplace: Onsite Languages: English