About this role
Service Desk Agent (m/w/d) at Proact Deutschland GmbH. Location: Nuremberg or Cologne or Ense or Mainz or Bavaria. Role: handle inquiries, analyze issues, document tickets Requirements: Entry-level service desk role requiring IT knowledge, ITIL basics, teamwork, and strong communication in German and English. Category: Information Technology Seniority: Entry Level Tools: ITIL, Ticketing system, Windows, Linux, Networking, Servers, Datacenter Commitment: Full Time Workplace: Hybrid Languages: German, English