About this role
Call Center Customer Service Representative (Agent) at DAWSON. Location: United States. Role: assist customers, document calls, triaging solutions Requirements: 2-3 years call center experience; strong computer/Windows skills; data entry 30-40 wpm; within 50-mile VA radius; active listening; bilingual tele-interpreter optional. Category: Customer Service Seniority: Mid Level Tools: Windows, Office, VPN, CRM, Telephony, Knowledge Management Tool, Email, Teams Commitment: Full Time Workplace: Onsite Languages: English