About this role
Support Agent (High-Volume, Always Accepting Applications) at Leap. Location: United States. Role: Provide timely responses, Enter case data, Submit Jira tickets Requirements: 2-3 years external client-facing support; associate/bachelor's degree or equivalent; experience with web-based apps; strong communication and troubleshooting; multitasking and detail-oriented. Category: Information Technology Seniority: Mid Level Tools: Jira, Case Management, Incident Tracking Commitment: Full Time Workplace: Remote Languages: English