About this role
Travel Support Agent – Swedish Language at Dib Travel. Location: Sofia, Sofia-City, Bulgaria. Role: Assist travelers, Provide support, Coordinate with teams Requirements: Fluency in Swedish and English; 2+ years Amadeus GDS experience; flight reservations, changes, refunds; bookings for hotels, trains, and other travel products; knowledge of Zendesk a plus; willing to work evenings/nights/weekends from home. Category: Customer Service Seniority: Mid Level Tools: Amadeus GDS, Zendesk Certifications: amadeus gds, zendesk Commitment: Full Time Workplace: Remote Languages: Swedish, English